Interesting, Jim. Glad our advice helped. Remember, when you leave a public comment here, there’s no guarantee we’ll see it immediately. Better to email us directly, in addition, if you want an answer. I just happened to notice this one. Well, the BBB has never been high in my esteem. I find they do little actual investigation of their businesses, and their ratings are often worthless. You might want to submit this article on Neptune to the BBB and see if they change their tune! Josh Slocum Exec. Director Funeral Consumers Alliance
