Funeral industry enters cyberspace: live online chats

Toronto Star
Ontario, Canada
Wed Jan 12 2011

Ever had a question about caskets or cremation but were afraid to ask?

Walking into a funeral home to plan a loved one’s service can be a traumatic experience for grieving relatives.

A new offering from a Mississauga (Ontario)-based online discount funeral company aims to make the experience easier to handle. recently began offering live online chats with funeral directors. The free service is available seven days a week, from 8 a.m. to 5 p.m., and is staffed by 2-5 funeral directors at any given time.

Read the full article in the Toronto Star


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