Yes, you do have a legit. complaint. I would try to get from the employee the real model number and name of the casket, so you have that to offer in your complaint letter. I would first write to the funeral home insisting on a refund, and letting them know that if one is not forthcoming, you’ll file a complaint with your state’s funeral board. I’d love a copy of your complaint. For future correspondence with us, please email us directly at The comments are not a good place for us to go back and forth over a complaint. Good luck, Josh Slocum FCA Exec. Director

About the author

Author description olor sit amet, consectetur adipiscing elit. Sed pulvinar ligula augue, quis bibendum tellus scelerisque venenatis. Pellentesque porta nisi mi. In hac habitasse platea dictumst. Etiam risus elit, molestie