Written reports of research conducted by the FCA staff may be downloaded below.
This is FCA’s response to the Federal Trade Commission’s request for comments on updating the Funeral Rule. We asked the FTC to:
—require all funeral homes with websites to post their complete price and service lists online
—mandate that funeral homes tell consumers the true, all-inclusive cost of cremation
—clarify Funeral Rule language so that consumers understand their rights to decline embalming and to buy simple, no-ceremony burials
Online Price Posting At More Than 1,000 Funeral Homes In 35 State Capitals
A joint study (2022) by FCA and Consumer Federation of America. In brief:
-Only 18 percent of funeral homes surveyed post their price lists online
-All funeral homes who post are named in the appendix by city
-Consumers surveyed for this study support a mandate for funeral homes to post their price lists online
An Evaluation of Consumer Information Provided by State Funeral Regulators
A 2021 survey of the websites of all the state funeral regulatory agencies. The survey looks at what consumer information these state agency sites provide, and grades them on a scale of A to F for consumer helpfulness. The majority of states did poorly.
The Relationship between Funeral Price Disclosures and Funeral Prices: A California Case Study
A 2020 study of 120 California funeral home price lists, correlated to how prominently funeral homes post their prices online, or hide them from appearing online. Summary: price-hiding funeral homes charge much more for the same thing than price-disclosing funeral homes.
A Needle in a Haystack—Finding funeral prices online in 26 State Capitals A 2018 survey of 211 funeral homes in 25 cities. Just 27% of the 193 funeral homes with websites posted any prices online. But only 16% of the 193 homes posted their complete General Price List on their website.